This is an English translation for information purposes. In case of any discrepancy, the Turkish version prevails.
This notice has been prepared under Article 10 of the Law No. 6698 on the Protection of Personal Data (KVKK) (the “Law”) and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform, to inform people who visit the hdnewcon.com site and contact us.
Data controller
- Name: HD NEWCON Makina Sanayi ve Ticaret Limited Şirketi
- Address: İkitelli OSB Aykosan San. Sitesi Dörtlü C Blok No:45 Başakşehir/İstanbul, Türkiye
- Email: info@hdnewcon.com
- Phone: +90 530 676 10 59
How the site works
Our site is an informational site. It has no contact form, membership, payment or user account. For this reason, you are not asked for details such as name, phone or email while browsing the site. Your personal data is processed mainly when you contact us by phone, WhatsApp or email.
Personal data processed
- Identity and contact details: First name, surname, phone number, email address. If you share details such as company name and title, these are also processed.
- Request and message content: Questions, requests, quotes and service details you send by phone call, WhatsApp or email, and files and images you share.
- Transaction security data: When you visit the site, the IP address, date and time, requested page and browser information that the hosting service provider may keep in server logs.
We ask that you do not share special categories of personal data (health, religion, biometric data, etc.) that we have not requested from you.
Purposes of processing
- Responding to requests and questions that arrive by phone, WhatsApp and email
- Preparing quotes for our machines and services and carrying out contract processes
- Handling after-sales service, maintenance and spare parts requests
- Fulfilling obligations arising from tax, accounting and commercial legislation
- Ensuring the information security of the site and server infrastructure and resolving technical problems
- Responding to legal requests and requests from official authorities, and protecting our rights
Legal grounds
Your data is processed on the following grounds under the second paragraph of Article 5 of the Law:
- Being directly related to the establishment or performance of a contract (Art. 5/2-c): Quote and contract processes, after-sales services.
- Compliance with a legal obligation (Art. 5/2-ç): Obligations under tax, accounting and commercial legislation.
- Establishment, exercise or protection of a right (Art. 5/2-e): Evidence and defense in possible disputes.
- Legitimate interest (Art. 5/2-f): Responding to incoming requests and ensuring information security. This interest is balanced so as not to harm your fundamental rights and freedoms.
How data is collected
Your data is collected directly from you when you reach us by calling, writing on WhatsApp or sending an email. Server logs are created automatically when you visit the site and may be kept by the hosting provider. The site uses no cookies and contains no analytics tools (see the Privacy and Cookie Policy for details).
Transfer of data
Domestic transfer. Your data may be transferred to the following recipients, only as far as necessary and limited to the purposes above:
- Authorized public institutions and organizations and judicial authorities
- Our accounting, financial advisory and legal advisers
- Cargo and logistics companies, if delivery is required
Transfer abroad. Under Article 9 of the Law (as amended in 2024), your data may be transferred abroad or accessed from abroad in the following cases:
- WhatsApp: If you choose to write to us through the WhatsApp link, your message is sent through the Meta/WhatsApp service. How and where this service processes data is subject to WhatsApp’s own policies and terms. You can also use phone or email if you prefer.
- Hosting service: Our site is hosted by Hostinger. The servers where server logs are kept may be located in Türkiye or abroad. In that case, the transfer is made in line with the conditions set out in Article 9 of the Law.
Your data is not sold and is not shared with third parties for marketing purposes.
Retention period
Your data is kept for as long as is needed for the purpose for which it is processed and for the periods set out in the relevant legislation (such as tax, commercial, obligations and limitation provisions). When the period ends, your data is deleted, destroyed or anonymized. The retention period of server logs is determined by the hosting provider according to its own policy.
Your rights as a data subject
Under Article 11 of the Law, you have the following rights:
- To learn whether your personal data is processed
- To request information about it if it has been processed
- To learn the purpose of processing and whether it is used in line with that purpose
- To know the third parties to whom data is transferred, at home or abroad
- To request correction if data is incomplete or inaccurate
- To request deletion or destruction within the conditions set out in the Law, and to request that this be notified to third parties to whom data was transferred
- To object if an outcome against you arises from the analysis of processed data exclusively by automated systems
- To request compensation for the damage you suffer if data is processed in breach of the Law
How to apply
To exercise your rights, you can send your requests in Turkish through the following channels:
- Written application: To the address above, with a wet-signed petition, in person or through a notary.
- Email: To info@hdnewcon.com, in a way that helps us verify your identity (such as a secure electronic signature or mobile signature as provided in the Application Communiqué, or sending from your email address registered in our system).
Your application must include your first name, surname, signature (for a written application), Turkish ID number (for foreigners, nationality and passport/ID number), address for notification, email and phone details if any, and the subject of your request. Your application is concluded as soon as possible according to the nature of the request, and at the latest within thirty days. If you find our reply inadequate, your application is rejected or no reply is given in time, your right to complain to the Personal Data Protection Board is reserved. Complaint periods are set out in Article 14 of the Law and in the relevant Communiqué.